Shipping & Returns Policy

ORDER PROCESSING:

Please allow one (1) business day to process your order. Expect an email within two (2) days to let you know your order is on the way!

STORE PICKUP –  G61 63 Turner Street, Port Melbourne VIC 3207

An email will be sent when your order is ready for pickup. Orders can generally be picked up daily from 10am however you will be advised of pick-up times when you receive your email.

FLAT RATE SHIPPING:

Orders are generally shipped within 1 business day using Australia Post Express Post. A flat rate shipping fee of $15 applies to orders shipped Australia wide. We do not ship internationally.

​​FREE SHIPPING:  

We offer FREE Express Post shipping for all orders over $250.

REFUNDS, RETURNS AND EXCHANGES:

We do not accept returns or exchanges due to change of mind.

In the event that your order arrives damaged or faulty, or if you receive an incorrect item, please email us as soon as possible at with your order number and a photo of the item’s condition.

We assess these on a case-by-case basis and will try our best to work towards a satisfactory solution. If you have any further questions, please don’t hesitate to contact us.